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 Seabhs

SEABHS
PO Box 2161
Benson, AZ 85602
(520) 586-0800


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Crisis Care Services
C.M. -- SEABHS staff

SEABHS provides twenty-four hours, three hundred and sixty five days a year crisis care services in the four county area of Cochise, Santa Cruz, Graham, Greenlee counties. Crisis care services are provided to all age ranges and all client populations, children, adolescents, and adults, whether they are enrolled with CPSA and SEABHS or not. These emergency/crisis/mental health services are delivered in accordance with AHCCCS rules and regulations and Arizona Department of Health Services/Department of Behavioral Health Services requirements and accepted standards of practice.

In order to meet these guidelines, SEABHS has eight out patient clinics in the following towns: Benson, Willcox, Bisbee, Douglas, Sierra Vista, Safford, Morenci, and Nogales. During the day, clients may receive crisis care by walking into the local site, going to the local emergency room, or calling the crisis Hotline. To meet emergency/crisis care needs after hours, SEABHS employs After Hour Crisis Evaluators who assess clients in crisis at hospital emergency rooms, local jails, detentions centers, or other locations. SEABHS also facilitates court-ordered evaluations and treatment. SEABHS also provides inpatient care through our Psychiatric Health Facility in Benson.

When an individual experiences a mental health crisis, or when a family member or friend of a person wants to seek help for their loved ones, they can call the nearest outpatient site or the Crisis Hotline (1-800-586-9161). A Crisis Evaluator will assess what needs the person has. The Crisis Evaluator may recommend the person come to the local site office for a face-to-face assessment, or may recommend that the person go to the nearest emergency room in case of medical need, such as an overdose or intoxication, or may provide brief, supportive counseling services over the telephone.  When the client is seen face-to-face, regardless of location, the Crisis Evaluator conducts a triage evaluation, gathering information about the current crisis, previous mental health history, medical history, and family/social support systems. A determination of what mental health service will best meet the client's needs is made and the client is 1) referred to an outpatient client, which may or may not be a SEABHS site, 2) referred to other community resources, 3) recommended for medical/medication services, or 4) placed in patient in the SEAPHF or other mental health inpatient facility. If the client is unable or unwilling to voluntarily present for necessary mental health care, a decision may be made to petition for involuntary treatment under A.S.R. Statute Title 36.